Refund Policy

Refund Policy (on-line purchases)

Thank you for choosing to travel with Community Connexions.

As long as you give us more than 24 hours’ notice you may cancel your travel arrangements and receive a full refund.

We will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Any over-charges will be refunded in full.

With less than 24 hours’ notice there will be a charge of the full cost of the journey.

If however there are extenuating circumstances the company may vary this charge on a case by case basis.

We’re sorry but registration fees cannot be refunded.

Contact us

You may contact us by the following methods;

By using the on-line form at here >>

By e-mail: info@communityconnexions.org.uk

By telephone: 0845 680 5029

By letter:

Community Connexions
Sandford Park Offices
College Road
Cheltenham
GL53 7HX

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