What We Do

Community Connexions is a charity which provides home to school, day centre, hospital and community transport together with community bus routes across the county for groups and individuals, helping less mobile people retain their independence and freedom.

View our latest Annual Report and Accounts here!   

community-connexions-annual-report-2016       audited-accounts 

Our Vision    To be the transport provider of choice, serving our community, promoting independence and enriching lives.

Our Mission   We aim to improve the quality of life for communities by enabling independence, inclusion and participation through the provision of transport services.

Our Values     Respectful, Helpful, Honest and act with Integrity

Some highlights of our recent passenger survey!

Click on link Infographic 2016 Survey


A few of the most recent compliments on our service….

02/06/2017 – Gwyneth Barton – I am 86 years old and I find Community Connexions a wonderful help to me. ALL your drivers are good, kind people and drive carefully. Also the girls in the office are so helpful, cheerful and so polite. I am sincerely grateful to you all.

16/02/2017 – Sheila Hackett – Thank you for everything you do in the office. You are all marvellous and I don’t know where we would be without you, the buses and drivers. We are solely dependent on you.

30/01/2017 – Mrs Ogden – I have just been on your 72SN shopper for the first time and I think it is a wonderful help and thoughtful that your driver Mark went and collected all the trollies for us all on the bus and returned them when we had finished.  Brilliant service!

16/11/2016 – Carole James –The service you all provide is second to none and helps my Mum to stay independent and have a social life.  WIthout people and services like yourselves her life would be pretty bleak.  So if you will forgive my gushing email – you are all pretty amazing so a big hug to you all and thank you!

30/09/2016 – Gloucestershire Young Carers – We have received some lovely feedback about your driver Simon…..’what a jolly nice chap he is and how he took the time to introduce himself…….the young people all looked very comfortable and were enjoying his company.’

05/08/2016 – Mrs Hall …..My family and I would like to thank you all so much for taking us on holiday. If it was not for you my grandson, who has cerebral palsy, would not have been able to go!

22/06/2016 – Mrs H ………… Can’t fault the service!

22/04/2016 – Mrs Hackett ….Just want to say that I received lovely service from your driver Stuart when I went to Gloucester Royal ……….. very, very good.

19/04/2016 – Stroud resident……. I used your bus service in Stroud and it was so professional and efficient. The driver had so much patience with everyone and he was very polite and friendly.

10/02/2016 – Mrs Stone – ….. happy to continue my support for such a valuable charitable effort and enclose a cheque.

21/01/2016 – Mrs S. – Please extend my thanks to the two spectacular drivers I had today – they were both lovely and on the dot!

17/12/2015 – …. Thanks for all of your kind co-operation throughout the year, you really do make travel and travel arrangements a very pleasurable experience, so a very big ” Thank you” for that……………..

12/12/2015 – Please extend our thanks to your office team who arranged this trip for our group at very short notice and your driver who looked after us very well.

5/12/2015 – M Moloney – Many thanks to your helpful and prompt drivers.

7/11/2015 – G Collier.  I recently boarded a bus from Cam & Dursley to Berkeley.  I am not from the area and didn’t really know where I was going… I want to pay credit to the driver, he was so polite, friendly and helpful…….. great service. People like him are the true success behind customer service.  Thanks

16/10/2015  – Mrs Field, who has been travelling with us for over 6 years, called to thank us for our service “…….the staff and drivers are all Top Notch and I really appreciate all that you all do……..”

Just wanted to say again a big thank you from Anna and the ANTs as your driver has made a huge difference to the group.
She has dealt with the challenges each venue has presented in a calm, good humoured and very professional way and the group have really appreciated that.
Just to say thank you for arranging to drive me to and from Birmingham Airport. I had a great time with my son.
Mr Venn rang to say what an excellent journey he today in Tewkesbury and how grateful he was that we had managed to fit him in at short notice. He said he would recommend us to anyone else that he knows.
Please pass on our sincere thanks to your Minibus driver, who really went out of his way to ensure the passengers received an efficient and enjoyable service.
Mr & Mrs B rang to say a BIG THANK YOU to the team. Because since they have started with us they have received a good service and especially today as it was her 91st birthday.
I would like to send a huge thank you to you and the driver, our group had a wonderful trip out thanks to your transport and we will use you for further trips we have planned in the future.
VH rang to say she was so pleased with her volunteer driver. When he picked her up he opened the car door, made sure she had her seat belt on safely and made her feel very comfortable.
This is rather a belated thank you for an excellent service provided by your charity when you drove my father from Abingdon to Brockworth. We were so relieved that my dad remained calm throughout and the journey was not as stressful as we feared. Our grateful thanks to you all for organising the journey and to the driver for carrying it out so efficiently.